Business Process Automation
Automated approval workflows with clear ownership
An automated approval workflow routes a request to the right approver, gives that person a summary and the supporting evidence, escalates when a decision stalls, and records who approved what and when. Lingows AI builds approval routing on written policy rules rather than on model judgment.
01What this is
Routing is policy, so routing stays deterministic. Amount thresholds, department, vendor status, and exception flags are rules in code, which keeps the decision auditable.
The model's job is summarization and completeness checking: state what is being requested, surface the relevant policy, and flag missing documentation before the approver opens it.
02Who this suits
Slow approval chains
Requests that sit in inboxes because nobody notices them.
Threshold based policy
Organizations with spend limits or delegation of authority rules.
Audited decisions
Operations that must evidence who approved each item.
03How it works
- Step 01
Encode the policy
Turn the delegation of authority matrix into explicit rules with named owners.
- Step 02
Summarize for the approver
Show the request, the applicable policy, and any missing documentation up front.
- Step 03
Escalate on time
Unanswered requests move to a backup approver after a defined interval.
04Effort and timeline
| Item | Typical |
|---|---|
| Typical build | 3 to 8 weeks |
| Routing | Deterministic policy rules |
| AI role | Summarization and completeness checks |
| Audit | Approver, timestamp, and decision retained |
05Common failure modes
Model based routing
Approval authority is a policy question and must not depend on model judgment.
No escalation path
A single approver on holiday stalls the entire queue.
Approval without evidence
Signing off on a summary with no link to source documents weakens the control.
FAQQuestions
Common questions
Does AI make the approval decision?
No. Routing follows written policy and a person approves. The model summarizes the request and checks for missing documentation.
Can it work inside our existing tools?
Usually yes. Approvals can surface in email, Slack, Teams, or the system of record, since the routing logic is separate from the interface.
Last reviewed 2026-08-16
UPWhere this sits
Approval Workflows is part of Business Process Automation. The pillar page covers scope, delivery model, and the other capabilities in the set.
- Document Processing
AI document processing turns invoices, forms, contracts, and scans into validated structured records. Lingows AI builds pipelines that classify each incoming document, extract fields against a schema written for that document type, validate the result, and route low confidence extractions to a human review queue.
- Data Entry Elimination
Manual data entry is the work of reading one screen and typing into another. Lingows AI removes it by capturing data where it originates, validating it against defined rules, and writing it into the destination system through an API, with a reconciliation record proving what moved and when.
- Reporting Automation
Reporting automation replaces the weekly ritual of rebuilding the same report by hand. Lingows AI pulls figures from source systems on a schedule, runs consistency checks against prior periods, drafts narrative commentary that cites the numbers it references, and delivers the result for human review before distribution.
Talk through approval workflows
Bring the process, the volume, and the systems it touches. Lingows AI will scope the build, the effort range, and what running it costs.